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Home 0207 485 8505 5 Kentish Town Road - Camden - London NW1 3NH
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Shipping Options

SHIPPING OPTIONS (PLEASE ALSO SEE "TERMS AND CONDITIONS" PAGE)


Customers in the UK

We normally use a tracked courier service provided by DPD Local. They provide a next day delivery service, except weekends, once orders leave us. We do, however, ask customers to allow up to ten working days from placing an order before lodging an enquiry about non receipt of goods. For Northern Ireland and The Highlands and Islands, we use Royal Mail. A courier service can be provided at extra cost on request. Problems or enquiries should be addressed to Stuart at customerservice@britboot.co.uk.

Customers in the European Union

For all countries which are members of the European Union, we also use courier services provided by DPD Local, who offer our customers an express tracked delivery service. A delivery time of three to seven working days is to be expected once orders leave us. Problems or enquiries should be addressed to Stuart at customerservice@britboot.co.uk.

Customers in the USA, Australia, Canada, New Zealand, Norway and Switzerland

Orders are normally sent out Tuesdays and Fridays. Our courier company is OCS Worldwide who offer our customers an express tracked delivery service. A delivery time of up to seven working days is to be expected after goods leave us. Problems or enquiries should be addressed to Stuart at customerservice@britboot.co.uk.

Please note that all local taxes, duties and other charges are the responsibility of the recipient and NOT covered by our delivery charges.

Customers not covered by the above 

Goods will be sent by Royal Mail International Signed For, which is a tracked service. Tracking information can be provided on request or if PayPal has been used, we will post tracking information on their system. For most parts of the world, delivery should be made within 7 to 10 days from dispatch. Where boots, in particular, weigh more than 2 kilos or are too big for the service, it is not possible to send them economically and in such circmstances we may request an extra payment, or ship the boots in separate parcels.Problems or enquiries should be referred to Stuart at customerservice@britboot.co.uk.

Please note that all local taxes, duties and other charges are the responsibility of the recipient and NOT covered by our delivery charges.

Problems and Enquiries

Problems and enquiries with orders should be sent to Stuart at customerservice@britboot.co.uk.. For further information please consult the "Terms and Conditions" page.